Privacy Policy

At Baby Qunuq, we respect the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you visit our website or use our services.

1. Information gathering

We may collect the following information when you interact with our website:

  • First and last name.
  • Email address.
  • Phone number.
  • Shipping and billing address.
  • Country or city of residence.
  • Information related to your orders and purchases.
  • Data you provide through contact or customer service forms.
  • Technical information such as IP address, browser, device, pages visited, and cookies.

2. How do we use your information?

The information collected is used for:

  • Processing and managing your orders.
  • Providing customer service and answering inquiries.
  • Coordinating shipments and deliveries.
  • Sending you information about the status of your purchases.
  • Improving our products, services, and browsing experience.
  • Sending you promotions, news, and marketing communications, only when you have given your consent.
  • Complying with legal and administrative obligations.

3. Information protection

At Baby Qunuq, we implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, loss, alteration, or improper disclosure.

While no system is completely infallible, we continually work to maintain a secure environment for our customers.

4. Data sharing

We do not sell or rent your personal information to third parties.

We may share certain data only when necessary for:

  • Companies responsible for shipping and delivering orders.
  • Payment service providers.
  • Technological platforms that enable the website to function.
  • Competent authorities when required by law.

All third parties involved must process the information in accordance with applicable legal obligations.

5. Use of cookies

Our website uses cookies and similar technologies to improve navigation, analyze user behavior, and provide a personalized experience.

You can configure your browser to accept, block, or delete cookies at any time. Some site features may be affected if you choose to disable them.

6. User Rights

As the owner of your personal data, you can request, where applicable:

  • Access the information we hold about you.
  • Update or correct your data.
  • Request the deletion of your information when legally permissible.
  • Object to the processing of certain data.
  • Withdraw your consent to receive marketing communications.
Requests can be made through the contact channels indicated on our website.

7. Information preservation

We will retain your personal data only for as long as necessary to fulfill the purposes described in this policy or for the period required by applicable law.

8. Link to other websites

Our site may contain links to third-party websites. Baby Qunuq is not responsible for the privacy practices, content, or policies of those external sites.

We recommend that you review their respective policies before providing personal information.

9. Changes to this Privacy Policy

Baby Qunuq may update this Privacy Policy as needed to reflect changes to our services, processes, or applicable law.
Modifications will take effect upon posting on this page.

10. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, you can contact us through the contact page or via our official customer service channels.

Baby Qunuq

Committed to transparency, the security of your information, and a reliable shopping experience.