Complaints Book

Your opinion is important to us.

At Baby Qunuq, we work every day to offer high-quality products and a shopping experience that reflects our commitment to excellence and personalized attention.

If you wish to file a complaint regarding our products, services, or customer service, please use this Complaints Book.

Your communication will be handled responsibly, confidentially, and in accordance with current regulations.

We value your feedback because it allows us to continuously improve and provide you with an even better experience. Please complete the following form with the requested information. Our team will review your case and provide you with a response within the timeframe established by applicable law.

We appreciate the trust placed in Baby Qunuq and reaffirm our commitment to offering a transparent, responsible service focused on customer satisfaction.

A.- Customer Data

Full Name

Document type

Document number

Contact phone number

Address

B.- Details of the Claim or Complaint

Are you the purchaser?

Date of transaction or service

Invoice or receipt number

Type of request

Claim: Dissatisfaction with the product or service received Grievance: Dissatisfaction related to the service received or internal procedures.

Details of the claim or complaint

Consumer order

C. Declaration and Consent

I declare that the information provided is truthful and I authorize the use of my personal data in accordance with Law No. 29733 of Personal Data Protection